Delete your YaTickets app account
This page explains how to delete your account in the YaTickets app (Google Play, App Store and yatickets.app/my.html), provided by Al Yamin Computer LLC, Dubai.
Delete in the app (fastest)
- Open the YaTickets app and sign in with your mobile number.
- Tap Account at the top right.
- Tap Delete my account, then confirm.
Your account is deleted at once and you are signed out on all your phones.
Delete without the app
Open yatickets.app/my.html in any browser, sign in with your mobile number and use Account → Delete my account. Or email sales@yatickets.app from any address with your mobile number; we confirm by WhatsApp and delete within 7 days.
What is deleted
- Your mobile number's link to the app, your list of tokens and history in the app.
- Your sign-in sessions on all phones.
- Your phone's notification address (push token), so no more alerts are sent.
What is kept
- Clinics and other organisations that issued you a token keep their own queue records (token number and the mobile number you gave them) under their own policies, normally for up to 3 months. Ask them directly to delete those records.
- Copies in our server backups are removed when those backups expire.
Contact
Al Yamin Computer LLC, Dubai, United Arab Emirates
Email: sales@yatickets.app · Phone / WhatsApp: +971 55 890 2526